Learn how payment processing fees are calculated and deducted from the funds you raise.
DoJiggy fundraising Campaigns allow donors to make payments with a debit or credit card. All credit card processing is performed by Stripe or PayPal (not DoJiggy). Like every payment processor, Stripe or PayPal charges its own fee for processing credit card payments, there is no charge for cash or check donations.
Who Receives the Fees?
The bank or other financial institution that issues the debit or credit card gets most of this fee. Stripe or PayPal gets a very small portion of the fee for collecting and processing the payment.
DoJiggy does not receive any portion of the credit card fees. The fees are set strictly by Stripe, PayPal and the credit card companies.
Processing Rates
Standard Fee Rates
Payment processing rates charged by Stripe or PayPal can differ according to several factors. Please note that it can take them a few days to respond if they get a high volume of requests.
Stripe credit card processing rate for US organizations is 2.9% + $0.30 cents per transaction, American Express rates may be higher. If your organization is outside the US, please check Stripe for pricing in your area.
PayPal credit card processing rate for US organizations is 2.59% + $0.49 per transaction. This rate may change depending on your circumstances. Contact PayPal’s customer success team to confirm your fee rate.
Nonprofit Discount
Stripe and PayPal both have a nonprofit discount rate.
Stripe - You can contact Stripe at nonprofit@stripe.com to see if your organization qualifies. See if your organization qualifies.
PayPal - Or visit the PayPal website How do I apply for the charity rate?
If you have been granted a Stripe or PayPal nonprofit discount, you can update your processing fee rate in your account settings. This will ensure that any DoJiggy reports accurately reflect the fees your organization will be charged.
How to update your credit card processing rate
Calculating Fees
Use the following example when calculating the Stripe or PayPal fees per transaction.
For a donation of $10, with a processing rate of 2.9% + $.30 per transaction, the percentage fee is $.29 cents, plus the $.30 fixed fee, for a $.59 total fee. The donation received will be $9.41.
| Amount | Percent Rate | Plus .30 | Percent total | Total fee | After Fees |
| $ 10.00 | 2.90% | 0.30 | $ 0.29 | $ 0.59 | $ 9.41 |
Good to Know
Don’t Forget Donor Tips
If you are using the Free Platform payment option, you will be receiving donor tips. These tips are collected through your payment processing account and will show on your reports as ‘Application Fee’. These tips are sent to DoJiggy directly for use of the platform, allowing your organization to utilize the platform at no cost. All tips go to DoJiggy, not your organization.
How DoJiggy Fees Appear in Your Stripe Dashboard
How DoJiggy Fees Appear in Your PayPal Dashboard
Free Pricing vs. Percent Pricing: What’s the Difference?
See also:
Can I have donors pay the payment processing and platform fees?