Stripe offers a discounted rate for eligible US and Canadian registered nonprofits. The basic nonprofit rate is 2.2% + $.30 for Visa / MasterCard transactions and is higher for AmEx and international cards.
Eligibility
Contact Stripe directly at nonprofit@stripe.com to see if your organization qualifies for this discount. If interested, you will need to furnish the following:
- The email address associated with your Stripe account
- Confirm that greater than 80% of your total payments volume be donations in order to qualify for custom nonprofit rates. Some examples of non-eligible donations include membership fees, tuition payments, ticket sales, registration fees, and auction payments.
- US organizations: Your EIN or a letter from the IRS designating your 501(c)(3) status.
- Canadian charities: A link or screenshot of your organization’s entry on the CRA website or a scanned copy of the letter confirming your organization’s nonprofit/society status.
Timeframe
Stripe processes these requests once a week, so it may take a few of days for them to respond. Additionally, there could also be a delay if they are experiencing a high volume of requests. We suggest following up with Stripe if you have not received a response to your initial request after 3 days.
See also this page from Stripe.
Email template
Use this email template to request Stripe’s nonprofit rate. Remember to send this from the email of your Stripe account owner.
To: nonprofit@stripe.com
Hi Stripe Nonprofit Team,
My nonprofit, [nonprofit name], registered in [country], is working with DoJiggy. As a nonprofit, we’d like Stripe’s discounted processing fees applied to our account. Please find the following information below:
- Confirmation of our nonprofit status — [proof of nonprofit status in your country]
- Our Stripe account ID — [your organization’s Stripe account ID]
- The primary email address associated with our Stripe account —[email]
- Our primary operating country — [country]
I confirm that greater than 80% of [nonprofit name]’s payment volume will be tax-deductible donations.
Thank you,
[Name]