Learn how Stripe displays DoJiggy fees in your payment records.
If you’re using Stripe to collect the funds you raise on DoJiggy, you can find detailed payment information in your Stripe dashboard. Most payments will include an Application fee. These are the donor tips or Platform Fees that go to DoJiggy. Note that this terminology is set by Stripe and DoJiggy does not have the ability to change it.
Stripe
With tip pricing, we do not deduct any DoJiggy fees from any of your transactions. Instead, our operating costs are covered by optional tips left by your donors during checkout.
If a donor leaves a tip, this will appear as a DoJiggy Application fee on the transaction in your Stripe dashboard. Note that this was not a fee charged to you, but an optional tip paid by your supporter.
Because the total donation + tip amount is processed in one transaction (rather than charging your donor twice), the tip is deducted from the transaction and sent to DoJiggy when it is processed by Stripe.
If a donor does not leave a tip, no application fee will be shown for that payment.
Take this example:
A donor makes a $100 donation and leaves a $15.00 tip (15%). The total amount charged to the donor is $115.00. For this transaction, Stripe will show the total amount charged to the donor, the fees deducted, and finally, the net amount your organization receives.
Here’s how this breaks down:
- Your organization receives $97.61. This represents the $100 donation, minus Stripe’s processing fee of $2.83.
- DoJiggy receives $14.56. This represents the $15.00 tip minus Stripe’s processing fee of $0.44. (DoJiggy pays the Stripe fees on all tips).
If you’re using percent pricing
Percentage pricing applies a platform fee to each transaction. This processing fee ranges from 4.9%-6.9%, depending on your Campaign.
DoJiggy‘s processing fee under the percentage plan will show as an “Application fee” in your Stripe dashboard, while Stripe’s fee shows as “Stripe processing fees.”
Take this example:
A donor makes a $10 donation. Your Stripe dashboard will show the $10 donation made, along with the DoJiggy Application fee and Stripe’s own processing fees.
Here’s how this breaks down:
- Your organization receives $8.92. This represents the $10 donation minus DoJiggy’s “Application fee” of 4.9% (as in this example) to 6.9%, and Stripe’s fee (unless you chose to pass any or all of these fees to the donor).
- DoJiggy receives 4.9%-6.9% of the $10 donation depending on your Campaign type or 1.9% for Donations pages. In this example, DoJiggy receives $0.49, or 4.9% of the $10 donation.