How can donors pay by check?

DoJiggy allows you to enable checks as a payment option for your donors on a per-event basis, except for on Auction campaigns. Find out how to enable this option and how it works below.

How to enable check payments 

1. Go to Campaigns in the left menu.
2. If you have chosen list view, click on the Title of your Campaign. If you have chosen grid view, click on the Campaign image.
3. Click Campaign Setup*.
4. Click Checkout in the timeline at the top.
5. Find the card titled, What payment methods do you want to accept?
6. Select the box for Check. 
7. Add your check delivery instructions under the heading, Where should donors mail checks?
8. Click Save at the bottom of the page to apply your changes.

These check delivery instructions will display on your donors’ receipts when they pay by check. This will ensure that they know where to mail their check payment to reconcile it when you receive it.

How check payments work

1. Your donor selects Check as their desired payment method in checkout.
2. They’ll see instructions on their receipt for where to mail the check (based on the information you entered when setting up your fundraiser)
3. Once you receive the check, you’ll reconcile it by marking it as Received (learn more)

Good to know

• For raffles, donors won’t be issued their entry numbers until you mark their payment as “received” on the manage check donations page in your campaign management menu.
• Check payments cannot be used on auction campaigns or per unit of activity payments on Athon campaigns.
• The amount raised will update after you mark check payments as “received.” Check payments won’t be included in your amount raised until this step is completed.