Question
How do I clear my web browser's cache and cookies? You need to clear your cache or cookies.
Answer
In most computer-based web browsers, to open menus used to clear your cache or cookies, you can press Ctrl-Shift-Delete (Windows based) or Command-Shift-Delete (Mac based). If this doesn't work, search your browser's Help menu for "clear cache".
If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About. In Internet Explorer and Firefox, if you don't see the menu bar, press Alt. You can also search online for this information. Here is a great resource on clearing cache on all browsers including mobile devices.