How to Edit the Welcome Email Sent to Participants and Teams When They Register

Learn how to customize the thank you message sent to teams and participants when they register for your fundraiser.

When team fundraising is enabled, your participants and/or teams are sent an email with a sharing link to their fundraising page when they register. This email also includes instructions on how to view/edit their page when they register, as well as a thank-you note that you can customize.

Edit the Welcome Email

1. Click on Campaigns in the left menu.
2. If you have chosen list view, click on the Title of the Campaign. If you have chosen grid view, click on the Campaign image.
3. Click Campaign Setup*. 
4. Click on Options in the timeline at the top then expand Peer-to-peer.
5. Edit the content under the section, Customize the email sent to new participants*.
6. Type directly in the box and format the text as desired. You can even add pictures, links, and bulleted lists to further customize your thank you note. 
7. Click Save at the bottom of the page to apply your changes.

Sample Registration Email

Good to know

• You can use the merge fields {FirstName}, {LastName}, {Amount}, and {Organization Name} in the text, and these will be populated with the appropriate values when sending.
• Resending a Registration email to one participant or all is also possible. How to Send or Resend Registration and Team Invitation Emails

 Note: In this article, we used the term “participants”, but this terminology could be different (e.g., students, members, employees, runners, etc.) depending on your Campaign settings.