Find out how to modify a recurring donation here.
If you’ve signed up to make a recurring donation to a crowdfunding Campaign or donation page, there may come a time when you’d like to modify or cancel your donation. Remember that for crowdfunding Campaigns, recurring donations occur during the duration of the Campaign only.
There are a number of reasons why you’d need to update a donation. For instance, if your credit card is expiring and you’ve received a new one, entering the new card’s information will ensure there are no lapses in donations. Or, you may want to increase or decrease the amount of the donation, or change how often donations are made.
Change my donation
- Go to My Account.
- Under the My Donations tab, click Recurring.
- Hover your mouse over the donation you wish to edit.
- Click the three-dot menu at the right.
- Click Edit Donation to change the amount, frequency or credit card on the donation.
Cancel my donation
You may also wish to cancel a recurring donation altogether at some point. In this case, DoJiggy has also made it easy for you to cancel any recurring donations through your account.
- Go to My Account.
- Under the My Donations tab, click Recurring.
- Hover your mouse over the donation you wish to edit.
- Click the three-dot menu at the right.
- Click Cancel Donation to cancel any future donations.
Good to know
- Cancelling a recurring donation will only stop future recurring donations from being made. It will not cancel or refund any previous payments that have already been made.
- Recurring donations made on Campaigns will end automatically when the Campaign ends. For on-going recurring donations, you will need to use a Donation page.
- If you do not already have a DoJiggy account, you can create one using the same email address that was used when making the donation. Click here to create an account. Rest assured that your private information is safe with us; you’ll never receive any marketing emails from DoJiggy, nor will we ever sell any private data provided by our donors.