Learn about the options available to notify raffle winners.
When you run a Raffle, Sweepstakes, or Auction through DoJiggy, you can select how you'd prefer to notify winner(s):
- Automatically notify by email on a specified date and time
- Manually notify in your own way, without using DoJiggy
Automatic notification is the default setting since it's instant and hassle-free. However, we recommend manual notification if you have special plans to notify your winner(s) that do not involve email.
Choose How to Notify Winner(s)
- Go to Campaigns in the left menu.
- If you have chosen a list view, click on the Campaign title. If you have selected a grid view, click on the Campaign image.
- Select Campaign Setup*.
- Go to Raffle or Sweepstakes in the timeline at the top and select Expand optional settings
- Scroll down to How do you want to notify the winner(s)? and select your preferred option.
- If you select automatic notification, enter the date and time:
- Select Save.
Customize the Notification Email
If you've chosen to have the system send winner notifications, you can customize the message content (only available for Raffles and Sweepstakes; Auction notifications can't be customized):
- Go to Campaigns in the left menu.
- If you have chosen a list view, click on the Campaign title. If you have selected a grid view, click on the Campaign image.
- Select Campaign Setup*.
- Go to Raffle or Sweepstakes in the timeline at the top and select Expand optional settings.
- Scroll down to Customize the email that notifies the winner(s) and customize the email head and body:
- Select Save.
Good to Know
- All notification settings can be modified before the email(s) are sent.
- You can also choose whether/how to notify non-winners: How to Notify Raffle, Sweepstakes & Auction Non-Winners.
*Terminology may differ according to Campaign settings.