Text your donors a direct link to your fundraiser using a unique keyword.
Text-to-Give lets donors access your fundraising page via an SMS message with a link to simplify the donation process. You can add this feature to any fundraiser, but it’s ideal for in-person events, live streaming, and ads.
Just select a unique keyword for your campaign and let donors know what it is. They’ll text that keyword to our phone number and then receive a text back with a link to your campaign. They can then make a donation or purchase right from their phone in seconds.
NOTE: Text to Donate is available for US mobile networks or by donors outside the US if the user’s cellphone plan allows US texting. It is only available/live after the campaign has gone live.
Before You Begin
- Text-to-Give is powered by Twilio. Twilio’s Messaging Policy forbids sending messages related to cannabis and CBD or the marketing or sale of a cannabis product since they aren’t legal everywhere in the United States. If you or your donors are based in the US, and your campaign involves cannabis or CBD products, you shouldn’t use this feature.
- Text-to-Give does not enable Auction outbid notifications. See this article to learn how Auction bidders can receive SMS notifications that they've been outbid: Charity Auctions: What you need to know.
- Your Text-to-Give keyword will start working as soon as your Campaign goes live. The keyword will not work while your Campaign is still in draft.
Set Up Text-to-Give
- Navigate to Page Design in Campaign setup, or to Checkout in Donation Page setup.
Campaign setup
Donation Page setup - Scroll down to Promote your Campaign with text-to-give and click on the toggle switch. (If you’re in Donation Page setup, scroll down to Promote your Donation Page with text-to-give.)
- Enter a keyword. The keyword should be easy for your donors to remember. (Examples: GIVE2021, DONATENOW, SAVEWHALES21)
- Click Check availability to see if your chosen keyword is available. If it’s not, try adding numbers or using a different word.
- Click Save in the upper right corner of the page.
Donor View
When donors text your selected keyword to (833) 755-6550, they get a message back with a link to your fundraising page. They can still select a participant to donate to or other functions, as they will be taken to the main campaign page.