QR Code Check-In for Ticketing Events

Use QR Codes to check in attendees or participants for your in-person Event.

If you are running an event or an in-person fundraiser, it’s easy to check in attendees or participants from your DoJiggy account. Marking people as checked in when they arrive can help you manage attendance and keep accurate reports.

QR code check-in is currently only available for Ticketing Events. Please see this article to How to Check-In Event Attendees

QR Code Check-In

You’ll need to enable QR code check-in when you set up your Campaign to use it during your Event.

Enable QR Code Check-In

1. Select Campaigns from the left menu.
2. If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
3. Select Campaign Setup*.
4. Go to Ticketing in the timeline at the top.
5. Scroll down and expand Optional settings then, Enable QR code check-in and click on the toggle to move it to the right:

When donors purchase tickets, their QR code(s) will be included in an email separate from their receipt:

You can enable QR code check-in anytime, even if your Campaign is already live. Please note, however, that anyone who purchased Event tickets before you enable this setting won’t have a QR code. In this case, you’ll need to resend QR codes for each purchase.

Resend QR Code

If an attendee purchased a ticket before QR code check-in was enabled, or if they lost their QR code, you can easily resend it anytime.

1. Select Campaigns from the left menu.
2. If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
3. Select View Ticket Registrations*.
4. Type the person’s name into the search bar.
5. Click on the three-dot menu on the right and select Resend QR code:

Scan a QR Code

To use QR code check-in, you’ll need a device with a built-in camera, such as a cell phone or tablet.

1. Select Campaigns from the left menu.
2. If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
3. Select Check-in Attendees*. Alternatively, select View Ticket Registrations, then click on ACTIONS and select Check in with QR code:
   
4. Select the camera you want to use and, if necessary, grant permission for DoJiggy to access the camera.
5. Scan a QR code to check in an attendee. When they’re checked in, select Scan another QR code: