How do I make an order complementary? You have orders in your system marked as Incomplete and want to make them complementary. For instance, you would like to comp registration for a few participants.
In order for you to make an order complementary, follow these steps:
- Go to Reports -> Orders
- Click on the order number
- Scroll down to the bottom of the order and locate the "Comp Order" button
- Click on the Comp Order button to convert the entire order to complementary.
Note: In order for you to make an order complementary, it must be Incomplete. If an order is marked as "Complete", the Comp button is no longer visible.
IMPORTANT: Applying the Comp Order will zero out ALL amounts in the order. This operation is not reversible.