How can I email a receipt from an Inactive event? A donor has contacted you asking for a receipt for a donation they have made to your organization in a previous year. As an administrator you would like to know what your options are.
When you have been asked for a receipt from a previous year, the only option you have is to create a PDF of the receipt and email it to them. To create a PFD file of the receipt, follow these instructions.
- Go to Events->Overview, Show Inactive and and click the Name of the event to load it into your admin dashboard.
- Go to Reports->Orders and note the order number of the receipt you want print, ie. 101.
- Click the "Batch Receipts" button at the top of the page.
- Enter the Order Number (101,) then click Download and save the file to your computer.
Note: If you would like to print a PDF file of multiple Order receipts, enter a range of order numbers such as 101-200, up to 100 per batch.