Question
Why is my DoJiggy Payments account showing a negative balance? You would like to know why your DoJiggy Payments account is showing a negative balance.
Answer
Your account balance will go negative if you have received chargebacks or refunds against your account and do not have enough funds available to cover them. To address the negative balance in your DoJiggy Payments account, WePay will debit your attached bank account for the full amount of the deficit. It is important that you address the deficit in your account, otherwise the account may be reported to a third party collection service. This third party collection service may report your debt to credit bureaus.